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Which ransomware do I have?

Once you have submitted a case and signed our terms of service agreement, we will set up an evaluation to determine what ransomware variant has infected your files. An essential way to identify a variant is to check the file extension left by the ransomware encryption as well as the ransom note. 

A great resource to help you determine what ransomware you have is ID Ransomware. This tool is not 100% accurate so be aware there could be some errors. Learn more about how ransomware attacks happen and how to prevent them